Due to the government lapse in appropriations, updates to this site may be limited. When the lapse in appropriations ends, we’ll resume normal operations. If you have a scheduled appointment or other business at the MTF, please verify with your provider or applicable office within the MTF to ensure there are no changes in schedule. For questions about TRICARE during the shutdown, please visit www.tricare.mil/shutdown.

About Us

Contact Us

Location: 690 Barnes Blvd., Joint Base Lewis-McChord, Washington 98438

Telephone:

  • Warrior Operational Medicine Clinic: 253-982-6337 
  • ​McChord Medical Clinic: 253-982-8696 
  • Front Desk: 253-968-5007 
  • Pacific Integrated Referral Management and Appointing Center: 800-404-4506 Hours: Monday-Friday, 6 a.m. to 6 p.m. 
  • Madigan Referral Management Center: 253-968-1145, Option 5 
  • Madigan Beneficiary Counseling & Assistance Coordinators: 253-968-1145, Option 3 
  • Military Health System Nurse Advice Line (24/7): 800-TRICARE (874-2273) 

Patients have the right to make recommendations, ask questions, or file grievances to the military treatment facility Patient Advocate. If concerns are not adequately resolved, patients have the right to contact The Joint Commission at 800-994-6610, or by submitting a concern or complaint online.

    Don’t forget to keep your family’s information up to date in DEERS!