Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 

Health Services

Bioenvironmental Engineering

The Bioenvironmental Engineering element provides industrial hygiene and radiation protection surveillance for Air Force-operated industrial shops on Joint Base Lewis-McChord. The office evaluates such hazards as noise, industrial chemical use, ionizing and non-ionizing radiation, biological hazards, ergonomics, and indoor air quality. Bioenvironmental engineering professionals strive to ensure commanders and supervisors provide their workers with a safe and healthful workplace.

Contact Us

Phone

253-982-3921

Hours

Monday-Friday
7:30 a.m. to 4:30 p.m.
Closed Thursdays after 1 p.m. and all day on the second Thursday of each month

Location
690 Barnes Blvd.
Joint Base Lewis-McChord, WA 98438
Don’t forget to keep your family’s information up to date in DEERS!