Live in the West Region? There is now a referral approval waiver in place through March 31, 2025. Learn More
Also, you have until Feb. 28 to set up your payment info if you pay by EFT, credit card, or debit card. This is for TRICARE Prime, TRICARE Select, TYA, TRS, and TRR plans. If you miss this deadline, you will be disenrolled back to Jan. 1. Visit www.tricare.mil/west today.

Getting Care

Appointments & Referrals

To make an appointment, log in to the  MHS GENESIS Patient Portal (scheduling on MHS GENESIS coming soon). Use the MHS GENESIS Patient Portal to send a message to your provider or call the Central Appointment Desk at 707-423-3000.

Read the MHS GENESIS Brochure for more information.

For any care your primary care manager doesn't provide, such as urgent, preventive, mental health, and specialty care, you will need a referral. Find out more about how to obtain the necessary referral and authorization.

Contact Us

Phone

Active duty: 253-982-5688
Dependents and retirees: 253-982-8717
Don’t forget to keep your family’s information up to date in DEERS!