Live in the West Region? You still have time to set up your payment info if you pay by EFT, credit card, or debit card. If you have TRICARE Prime, TRICARE Select, TRICARE Young Adult, TRICARE Reserve Select, or TRICARE Retired Reserve, you now have until Feb. 28. If you miss this deadline, you will be disenrolled back to Jan. 1. Visit www.tricare.mil/west today.

Getting Care

Appointments & Referrals

To make an appointment, log in to MHS GENESIS Patient Portal. (scheduling on MHS GENESIS coming soon). Use Patient Portal to send a message to your provider or call the Central Appointment Desk at: 707-423-3000.

Read the MHS GENESIS Brochure for more information.

For any care that your primary care manager does not provide, such as urgent, preventative, mental health, and specialty care, you will need a referral. Find out more about how to obtain the necessary referral and authorization.

Note: Please be aware that when a patient reverts to a military treatment facility not currently using MHS GENESIS, they must convert back to using the TRICARE Online Patient Portal.

Contact Us

Phone

Active duty: 253-982-5688
Dependents and retirees: 253-982-8717
Don’t forget to keep your family’s information up to date in DEERS!