Health Services

Case Management

Why Would I Need Case Management?

The need for case management services is determined through a collaboration between you, your family or caregiver, your healthcare team, and your provider. This collaboration will include a comprehensive assessment of your health, psychosocial needs, and use of healthcare services and resources.

Case management can help by:
  • Coordinating your care
  • Assessing, planning, and facilitating services for you
  • Evaluating your options
  • Advocating on your behalf
You or your family member may need case management if you have:
  • Instability with chronic health problems
  • A serious terminal illness
  • An increased need for different provider specialties due to multiple diseases or conditions
  • A need for more support and education during a critical period

Who are Case Managers?

Case managers are usually nurses or social workers who can help you and your family figure out complex healthcare and support systems. They'll work with you to coordinate the services and other community resources you need.

They can help:
  • Provide advocacy, support, and education
  • Reduce burden and streamline appropriate utilization of care
  • Partner with members of your healthcare team to assist in coordination of your healthcare needs
  • Monitoring for progress and desired outcomes

Contact Us

Phone

253-982-2052

Hours

Monday–Friday
7:30 a.m. to 4:30 p.m.
Closed weekends and holidays

Location

McChord Clinic (WOMC/Flight Medicine)
690 Barnes Blvd.
Joint Base Lewis-McChord, WA 98438
 
Don’t forget to keep your family’s information up to date in DEERS!