Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 

Health Services

Sick Call

Same-Day appointments are available for quick onset symptoms that are preventing you from going into work.

Contact Us

Phone

1-800-404-4506; for same-day appointments, call the TRICARE Appointment Center

Don’t forget to keep your family’s information up to date in DEERS!