Live in the West Region? There is now a referral approval waiver in place through March 31, 2025. Learn More
Also, you have until March 31 to set up your payment info if you pay by EFT, credit card, or debit card. This is for TRICARE Prime, TRICARE Select, TYA, TRS, and TRR plans. If you miss this deadline, you will be disenrolled back to Jan. 1. Visit www.tricare.mil/west today.

About Us

Contact Us

Location: 690 Barnes Blvd., Joint Base Lewis-McChord, Washington 98438

Telephone:

  • Warrior Operational Medicine Clinic: 253-982-6337 
  • ​McChord Medical Clinic: 253-982-8696 
  • Front Desk: 253-968-5007 
  • Pacific Integrated Referral Management and Appointing Center: 800-404-4506 Hours: Monday-Friday, 6 a.m. to 6 p.m. 
  • Madigan Referral Management Center: 253-968-1145, Option 5 
  • Madigan Beneficiary Counseling & Assistance Coordinators: 253-968-1145, Option 3 
  • Military Health System Nurse Advice Line (24/7): 800-TRICARE (874-2273) 

Patients have the right to make recommendations, ask questions, or file grievances to the military treatment facility Patient Advocate. If concerns are not adequately resolved, patients have the right to contact The Joint Commission at 800-994-6610, or by submitting a concern or complaint online.

    Don’t forget to keep your family’s information up to date in DEERS!